The Leadership Solution HR Has Been Waiting For:
The Gamified Leadership System That Elevates Managers and Teams Together for Real, Measurable Growth
When managers rise in presence and teams grow in character, culture transforms and HR finally gets to breathe again.
You’ve invested in training before. Some programs help for a moment; others fade fast.
HIGHER is different. It’s a one-year gamified development experience that grows both your managers and their teams — building leadership confidence, communication, and accountability in every layer of your organization.
The result? Stronger performance, greater engagement, and a culture that brings out the best in everyone.
Less firefighting. More trust, growth, and teamwork.
HR leaders tell us they hear
the same stories again and again
from managers who are trying their best and still struggling:
“I have to do my job and theirs.”
“My team brings me problems but no solutions.”
“They resist every change.”
You Can Feel Their Frustration,
And You See the Pattern Others Don’t
You support them with patience and care because you genuinely want them to succeed. You hear the strain in their voices, and you can feel their frustration.
Yet beneath every conversation, you see what others often miss: managers who are overwhelmed, underdeveloped, and unsure how to lead confidently.
And when they struggle, the weight rolls downhill — landing squarely on HR’s shoulders.
With HIGHER, that story begins to shift. Managers grow in leadership presence while their teams strengthen leadership character.
Feedback becomes progress instead of conflict, collaboration starts to feel natural, and accountability rises from within. You witness the transformation from reaction to responsibility, and from reliance to resilience — visible, steady, and sustainable.
You deserve support, not more strain.
Let’s change this together.
See How HIGHER Creates
Real Leadership and Culture Transformation
HIGHER is a real-time, virtual, gamified leadership experience that strengthens leadership presence in managers and builds leadership character in their teams. It blends short, powerful lessons with real-time coaching and measurable behavior change, creating confident leaders, accountable teams, and culture that grows from the inside out.
See how HIGHER creates visible behavior change and real culture transformation.
Everyday Challenges HIGHER Helps Resolve
The Weekly Crisis That Never Ends
Teams react instead of anticipate, and a small issue becomes an urgent fire
HIGHER equips managers to lead proactively and teaches teams to take initiative, so problems get solved before they escalate.
Always Cleaning Up After Missed Ownership:
Accountability slips and managers end up carrying tasks that belong to others
HIGHER restores responsibility to its rightful place — the team — so leaders can lead instead of clean up
When Feedback Turns Into Fallout
Simple coaching conversations spiral into defensiveness or disengagement.
HIGHER builds emotional maturity so feedback becomes a doorway to growth instead of conflict.
Resistance to Every Change:
New processes and priorities are met with eye rolls, delays, or quiet pushback.
HIGHER strengthens adaptability so teams move forward with confidence and ownership.
Tension Everyone Feels but No One Names
Unspoken conflict drains energy and collaboration never reaches its potential.
HIGHER creates trust-building practices that make honest conversations safe, productive, and unifying.
Who HIGHER Works Best For — The Right Fit Matters
HIGHER is ideal for organizations ready to invest in sustainable leadership growth — where HR wants to spend less time managing managers and more time shaping culture.
- Industry Fit: You’re in logistics, healthcare, or manufacturing, where team dynamics and consistency directly impact performance.
- Manager Readiness: Your first-line or frontline managers were promoted for technical skill but never fully developed their leadership presence.
- HR Overload: Your teams rely heavily on HR for problem solving, conflict resolution, or motivation.
- Measurable Progress: You value measurable results and want a development program that shows clear progress every 90 days.
- True Partnership: You’re seeking a partner, not just a vendor — someone who cares about both the people and the process.
closer to real change than you think.
Imagine Seeing a Real Change Within 90 Days.
Watch confidence rise and culture shift within 90 days.
The HIGHER Leadership Workshop Series
(Exclusive for Managers)
Each quarter, managers participate in exclusive workshops that mirror their team’s development path — bridging inner growth with visible performance.
Workshop 1 — Burden to Brilliance
Lead with clarity, calm, and inner confidence
This workshop gives managers the internal stability they need to lead effectively — shifting them from reactive and overwhelmed to grounded, intentional, and self-aware. Through the Burden to Brilliance™ framework and the Leader ABCs from the Triangle of Trusted Teams™, managers learn to show up with authenticity, courage, and consistency, creating a powerful foundation for reliable team performance.
Workshop 2 — Predictable Performance Leadership
Activate the 3 C’s that make teams consistently deliver
In this session, managers master the Predictable Performance Model™ — the three behavioral levers that ensure steady, high-quality results across any workflow: Collaborative Perspective, Competency Alignment, and Continuous Communication. Combined with the Operating ABCs (Clarity, Buy-In, Alignment) from the Triangle of Trusted Teams™, this workshop gives managers a structured, repeatable system for reducing friction, closing skill gaps, and strengthening execution.
Workshop 3 — The Triangle of Trusted Teams™
Build the relational, structural, and leadership trust that accelerates performance
This workshop dives into the full People, Operations, and Leader ABCs — the proven trust-building architecture behind every high-performing team. Managers learn how to deepen awareness, bonding, and connection; ensure clarity, buy-in, and alignment; and model authenticity, bravery, and consistency. The result is a strong, stable trust foundation that elevates collaboration and fuels sustainable performance.
Workshop 4 — The Culture Multiplier
Sustain growth and elevate others with trust-based habits and predictable rhythms
In this final session, managers learn how to embed the habits, rituals, and coaching practices that keep performance consistent over time. Through the Weekly Predictability Check-In™, the reinforcement of the Leader ABCs, and team-wide communication rhythms, managers discover how to multiply trust, amplify accountability, and build a culture where excellence becomes repeatable — without burning themselves or their teams out.
This four-part series is a life-saver for HR Leaders because it transforms overwhelmed managers into confident leaders who can produce predictable, consistent results through their teams by strengthening trust, communication, competency, and culture. It also reduces stress and increases engagement, creating a healthier and more productive team environment that supports the outcomes HR is responsible for delivering.
Watch teams thrive with confident leadership.
How HIGHER Works for Teams
Simple Flow. Real Growth
While managers rise through the workshop series, their teams grow alongside them through weekly HIGHER micro-lessons that build leadership character where it matters most. Team members strengthen communication, increase accountability, deepen trust, and improve problem-solving skills. This dual-track approach ensures the entire team develops together, creating a more stable, engaged, and consistent performance culture.
Less drama. More engagement. An elevated team delivering real results.
How We Roll It Out — Simple and Seamless For You
A simple, supportive path that makes bringing HIGHER into your organization feel effortless.
1. Secure HIGHER for Your Organization
Your journey begins with a conversation. On your call with a HIGHER specialist, we walk through your goals, clarify fit, and answer anything on your mind. If it feels aligned, you can secure your HIGHER package right on the call. From there, we take the lead.
2. Share Your Team Details
Once you come on board, we send you a short form so we can set up your personalized HIGHER environment. You’ll simply share your HR contact information along with the names and emails of participating managers and team members. Easy, clear, and done in minutes.
3. Introduce HIGHER to Your Leaders
While we are setting up your personalized HIGHER gamification platform, this is the perfect time to share details about HIGHER with your leaders, so they can share with their teams. We provide ready-to-use announcement templates that make it simple to introduce the program in a clear and energizing way.
4. Watch HIGHER Come to Life
Within five business days of receiving your team details, everything is activated. Managers receive their leadership workshop schedule, teams receive their links to activate their behavior profiles, and within days of activation they begin their weekly micro-lessons. From this point forward, you begin watching the shift unfold in real time.
Here’s Everything You Get with Our Signature Package—It’s Packed with Value.
Here’s what’s included in HIGHER Signature, thoughtfully designed to support your managers, strengthen your teams, and deliver meaningful value across your organization.
One-Year HIGHER Platform Access
Full-year access for up to 24 participants, giving your managers and teams space to grow together over time.
Support Up to Four Teams
Bring interdependent teams into one shared experience, strengthening collaboration and reducing cross-team friction.
Personalized Behavior Profiles
Each participant receives a tailored profile highlighting strengths, stress responses, and practical insights for growth.
Weekly Micro Leadership Lessons
Short, focused lessons delivered weekly to keep leadership growth visible and sustainable all year.
Weekly Application Challenges
Simple, guided challenges help teams apply learning directly to real workplace situations.
Monthly Live Deep Dives
Interactive virtual sessions explore key leadership topics and create space for real-time questions and dialogue.
Behavior Change Dashboard
HR gains clear visibility into engagement, accountability, and leadership behavior shifts every 90 days.
Monthly Incentives and Recognition
HIGHER includes built-in incentives that keep teams engaged and motivated, reducing the need for HR to chase participation while reinforcing positive leadership behaviors.
Quarterly Leadership Recognition
Top contributors are celebrated with a meaningful physical award that honors growth and commitment.
Dedicated Learning Support
Participants can ask questions privately via email, ensuring clarity, confidence, and continued momentum.
Manager’s Integration Guide
Up to four managers receive a practical guide to easily reinforce HIGHER within daily team rhythms.
Exclusive Manager Workshops
Four live virtual workshops support up to 4 managers in leading up, building trust, and staying grounded under pressure.
Monthly Laser Coaching Access
Each month, up to four managers can book brief, focused sessions for clarity and real-time support.
VIP Credit Toward Trusted Teams
Receive a 5% credit toward HIGHER enhancements or additional Trusted Teams services.
HIGHER Signature includes a complete leadership development experience designed to reduce HR strain, support managers, and strengthen team performance organization-wide.
Questions HR Leaders Ask Before Moving Forward
These are the questions we hear most often from HR Business Partners who are thoughtfully evaluating leadership development for their managers and teams.
Click each question below to read answers from our Frequently Asked Questions(FAQs).
HIGHER is a 12-month leadership development experience designed for managers and their teams. Investment varies based on team size and configuration, and details are shared during a brief conversation to ensure fit. For context, replacing one first-line manager or experienced team member often costs between $25,000 and $50,000, once recruiting, onboarding, lost productivity, and team disruption are considered. Many HR leaders view HIGHER as a preventative investment rather than a reactive expense.
HIGHER is built for busy environments like logistics, healthcare, and manufacturing. Growth happens within the flow of work through short weekly lessons, practical application, and real-time support. Development integrates into daily operations rather than sitting on top of them.
HIGHER is a complete leadership system, not a one-time training event. It brings together curated weekly lessons, practical application challenges, and real-time facilitation so learning is consistently reinforced in daily work. Managers receive focused laser coaching and exclusive workshops to strengthen leadership presence, while teams develop leadership character through guided practice and incentives that sustain engagement. Progress is tracked through a behavior change dashboard, giving HR clear visibility into engagement, accountability, and measurable growth over time.
Engagement is intentionally built into the HIGHER system. Weekly micro-lessons, application challenges, live sessions, incentives, and coaching create steady rhythm and momentum. Progress and participation are visible through the behavior dashboard, allowing engagement to be reinforced without HR needing to chase or intervene.
HIGHER includes a behavior change dashboard that tracks engagement, accountability, and leadership shifts every 90 days. HR receives clear quantitative data alongside qualitative insights, making progress easy to monitor and report to leadership.
HIGHER works best for organizations with frontline or first-line managers who were promoted for technical expertise and now need leadership development. It is especially effective in environments where consistency, collaboration, and accountability directly impact performance.
Once HIGHER is activated, facilitation, engagement, and structure are handled by the HIGHER team. HR stays informed through dashboards and updates without being pulled into day-to-day administration, allowing focus to shift from problem-solving to observing progress and impact.
Still Have Questions?
You don’t have to figure this out alone. Schedule a conversation with a member of the HIGHER team to walk through your goals, explore fit, and see whether HIGHER aligns with what your managers and teams need right now. It’s a thoughtful, no-pressure conversation designed to support your decision-making.
If you’re still exploring, we’re happy to talk things through with you.
Meet the Founder and Lead Facilitator
Chinwe Grace Jones
Creator and Lead Facilitator of HIGHER
Hi, I’m Chinwe Grace Jones, though most people call me Chin.
For more than two decades, I’ve partnered with organizations to strengthen leadership, support managers, and build teams that work well together under real-world pressure. After working with thousands of managers across industries, I created HIGHER to address a consistent gap HR leaders shared with me: frontline managers were promoted for technical skill, but rarely given the support to lead people well.
As Founder and CEO of Trusted Teams, I bring a systems-based approach to leadership development that focuses on behavior change, accountability, and practical application. I’m known for seeing potential early, listening deeply, and creating environments where honest reflection leads to real growth. My work is grounded, human, and focused on helping managers and teams show up with greater confidence, clarity, and consistency.
Here’s What Others Are Saying About My Workshops
Anita Gouveia
Chin's ability to gently question someone to seek further meaning and evaluate
their own thought process, allows growth and aha moments.
Chris Longua
In addition to having a deep and real-world understanding of the training material, Chin does a wonderful job of integrating her true self into the training group, getting to know the participants on a genuine level.
Alicia Chavez
Chin is an amazing trainer...Her sessions are very interactive, fast-moving, and fun. She ensures everyone understands the material and feels comfortable taking it back to work. Highly recommend her!
Patrick Donalds
Chin’s (Creator and Lead Facilitator of HIGHER) powerful questions helped me uncover my strengths and see challenges in a new light. Her calm, motivating presence created a space for real transformation.
Lorena Pineira
Once you leave her training, you have full understanding of the material being taught and you can't help but feel like you've made a friend for life in Chin.
Tina Cozart
Chin's leadership workshop highlighted many of my weaknesses, including my inability to delegate...She challenged us every step of the way and was honest, ensuring we got the most out of the training. Chin's approach made the lessons so relevant that I still refer back to them today. Chin is the best trainer I've ever had the pleasure to work with.
Vincenzo Bozzo
Chin (Creator and Lead Facilitator of HIGHER) broke things down step by step and helped me build a roadmap for success. It was a pleasure learning from her—I’d recommend her to any team.
Carrie Leon
Chin (Creator and Lead Facilitator of HIGHER) delivered the most effective—and fun—training I’ve ever experienced. She created a space for honest dialogue that helped me discover who I truly am as a leader.
James Squitieri
Chin (Creator and Lead Facilitator of HIGHER) made the training both engaging and impactful. I left with practical skills I still use every day—and I can’t wait to take another workshop with her.
Our Commitment to Your Success
HIGHER is designed as a thoughtful, high-quality leadership system that supports managers, strengthens teams, and delivers meaningful value to your organization. We take that responsibility seriously.
We are confident in the experience HIGHER provides, and we also understand that priorities and business realities can shift.
That’s why we include a 90-day alignment checkpoint to review progress, engagement, and fit. If adjustments are needed, we work together to ensure HIGHER is delivering value.
If at any point you determine that HIGHER is no longer the right fit for your organization, you may cancel your participation. In that case, we provide a prorated credit based on the portion of the program delivered and incurred expenses. This credit can be applied toward any Trusted Teams service or offering.
Our goal is partnership, not pressure. We are committed to working alongside you to support your people, your priorities, and your long-term success.
If you’re still exploring, we’re happy to talk things through with you.
Supporting Communities Beyond the Workplace
We believe leadership development should create positive impact beyond the walls of the organization. As part of our work, a portion of HIGHER proceeds supports teachers through the Supply a Teacher Program, an initiative of the Kids In Need Foundation.
This partnership helps ensure educators have access to essential classroom supplies, allowing them to focus on what matters most: supporting their students. In the same way, HIGHER is designed to support HR leaders by strengthening managers and teams so you can focus on building a healthy, thriving organization.
It’s one small way we extend our commitment to people, service, and meaningful impact.
Thank you for taking the time to explore HIGHER. If you’d like to talk through your goals or see how HIGHER could support your managers and teams, we’re here and happy to connect.
If you’re still exploring, we’re happy to talk things through with you.
